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Knowledge Base
Info, FAQs, and Troubleshooting

Setup Guides - Start here!
Info, FAQs, and Troubleshooting
Open Source JackTrip
Get Started with JackTrip
Managing a JackTrip Server

Info, FAQs, and Troubleshooting

Info and FAQs

JackTrip Frequently Asked Questions (FAQs)
How to Delete Your JackTrip Account
Recommended Audio Interfaces
How to Cancel Your Paid Subscription
Where Are JackTrip Studios Available?
Warranty & Support Policy
Wi-Fi Versus Wired Internet
JackTrip's Support for Jamulus
How to Change Your User Profile Avatar?
How to change your payment information
How to Delete a Studio

Bridge Troubleshooting

jackfruit: an SSH client for the JackTrip Studio Raspberry Pi
Troubleshooting: Sometimes unable to hear a musician due to using balanced audio cables with the Analog Bridge
Troubleshooting the JackTrip Studio Image

Troubleshooting

Other people sound higher or lower pitched than expected
Troubleshooting: No sound
Windows Drivers and ASIO
Troubleshooting: No video/camera
How to Reset Your Password
Troubleshooting Unwanted Echo and Feedback
Windows crashes due to msvcp140.dll

Managing Studio Servers

How to Change My Studio's Name, Photo, etc.?

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JackTrip Labs Help Center

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