We're sorry to see you go! But we'd still like to help.
Please contact our support team first if you encounter any problems with JackTrip. We can usually resolve them quickly!
The following steps will cancel the automatic renewal of your paid subscription plan, switching you over to our free plan at the end of the current term. Your premium benefits will continue until the current term expires.
Here are the steps to cancel your paid subscription:
- To cancel your paid subscription plan, go the Plan & Billing page
- Click on the button that says "Cancel Paid Plan" and it will take you to Stripe's confirmation page.
- Click "Cancel Plan," and you should be not billed for the next recurring statement.
